1.  Admission Policy

The BBTI Management admits applicants as per guidelines for the awards offered. Students will be informed by e-mail when accepted to attend the award.

Admission Procedure

Admission for the Awards:

Introduction to Food and Beverage and Bartending do not have any entry requirements as these are offered at Level 1

This procedure is kick started by the administration who inform the Direct superiors of staff who need to go through the awards as CPDs.

The above requirements are applied consistently and in a transparent manner as records are well kept.

2. Academic Calendar Policy

BBTI provides clear, accurate and timely information to its stakeholders about key academic dates and deadlines.

Academic Calendar Procedures

BBTI will issue the academic calendar on the website and send an e-mail to Direct Superiors of staff about the academic calendar dates.

3. Award Viability Assessment Policy

BBTI continuously monitors the awards in tandem with the lecturers and students.

Award Viability Assessment Procedure

BBTI will review every 5 years the awards through:

1. Employment rates (by asking Alumni)
2. Student questionnaires
3. Other relevant information for ongoing monitoring like feedback from the lecturer

BBTI will make a review and take any action as necessary after having gone through the above 3 points.

4. New Awards Policy

BBTI will accept new awards where appropriate according to the mission of BBTI.

New Awards Procedure

BBTI will evaluate all demands coming from any stakeholder as regards to new ideas for new awards. The Demand must be in line with the mission and vision of BBTI and must also be in line with the current available physical and human resources. The Directors will give the final go ahead for an award to be given and added to the calendar dates.

5. Plagiarism Policy (Applicable if necessary)

BBTI is against plagiarism and conducts a procedure in place for written assignments.

Plagiarism Procedure

Staff and students are made aware that plagiarism is not accepted through a Welcome e mail with reference to the Policy and Procedure on the website. In the case the BBTI and the lecturer find evidence that students work has been plagiarized then the student will be informed by an e mail. In the first instance, the student is given a chance to resubmit without capping marks. In the second instance, the student is given a chance, but his pass mark will be capped at 60%.  In the third instance, the student will not get his award.

Plagiarism will be examined through Google Plagiarism checker.

6. Credentials Policy

BBTI is to ensure that the credentials and credits are in line with the Malta Further and Higher Education Authority Malta.

Credentials Procedure

The BBTI credentials and credits are verified through a procedure by the Malta Further and Higher Education Malta.

The Awards have credits allocated. The Award has to be completed in time according to the dates as stipulated by BBTI unless there is a need for a mitigating circumstance.

8. Mitigating Circumstance Policy

BBTI supports students who have issues related to their lifestyle or medical problems.

A mitigating circumstance is an unforeseen or unpreventable situation which hinders the student from performing according to the academic calendar. The following are examples but not limited to:

Death in family

Long term sickness including hospitalization.

Work travel hindering meeting deadlines

Family problems like divorcing

Mental Health issues

Mitigating Circumstances Procedure

The student must inform BBTI through e-mail about such circumstances.  The BBTI will take a decision within 5 working days and inform the student by e mail accordingly about the decision taken.

9. ICT Policy

The BBTI invests in the latest affordable technology for the website.

ICT Procedure

The BBTI engages a third party for the website but reviews the ICT infrastructure on an ongoing basis to make sure students, staff and management can make use of it in a friendly manner.

Students can access the awards content freely on the website.

The computer device is the ownership and supplied by the student himself (BYOD)- or herself for teaching and learning.

BBTI administration provides online help (if required) as part of the ICT procedure to abide by the policy.

Each student will be contacted with the e-mail address as given during the registration procedure, which must be the personal e-mail of the student.

10. Practical Policy

BBTI policy is to provide a safe, healthy and clean environment during practical sessions for students to be able to reach all learning outcomes.

The procedure is to have the Lecturer agree in principle about the facility resources before the start of an award and to state to the Head and administration that all required resources for learning are in place. If any resource is missing the Lecturer should inform the Head immediately to rectify matters.

11. Ethics Policy

BBTI believes in freedom of expression. However, the written word sometimes seems harsher than the spoken word in a face to face environment where facial expressions give meaning to communication.  Therefore, for ethical purposes, the lecturer and students should be careful how to express themselves in e-mails, chat or social media. The aim of e-mails, chat or practical sessions are for learning from each other to contribute to the acquisition of an award.  Students need to exchange ideas through discussion by respecting each other and recognizing their responsibilities to other individuals.

All stakeholders must abide by the policies and procedures as part of ethics. Anyone can raise an ethics breach through the complaints@busybee.com.mt

Ethics Procedure

If ethics are breached the BBTI have the right to enforce disciplinary procedures, which include the setup of three persons as an autonomous board to investigate and recommend any action necessary to the Head or Director (in case the Head is breaching the Ethics). The Head/Director will decide upon the recommendations, act accordingly and inform the person who has breached ethics by e mail within two weeks. The appeals procedure is through the Ombudsman https://www.ombudsman.org.mt/

12. Discrimination Policy

The Policy of the BBTI is to ensure that employees, lecturers and students treat each other with dignity and without any discrimination. The policy is to comply with the Human rights Chapter 319 of the laws of Malta and to require that all employees and students understand and act in accordance with that legislation.

Discrimination is the unfavorable treatment of a person due to one of his personal traits.

Discrimination Procedure

It is the responsibility of the BBTI Head to ensure that there is no discrimination and that the Human Rights legislation is observed. Anyone being discriminated against or anyone noticing discrimination can write a direct e-mail (through complaints@busybee.com.mt) to the BBTI Director. The Director will look into the case within 10 working days of receiving the complaint. Action will be taken as deemed necessary after facts have been established. It is the responsibility of the student or any other stakeholder making a discrimination claim to provide enough evidence of discrimination against him. Evidence is key. Since BBTI is registered in Malta the student can take up the appeal to the ombudsman in this particular case of Discrimination ( https://www.ombudsman.org.mt/ )

13. Equal Opportunities Policy

Further to the Discrimination Policy and procedure, the BBTI, as a Maltese registered Institute follows Chapter 413 Equal Opportunities of the Laws of Malta including persons with disability.

Equal opportunity is about giving and getting a fair go. It does not assume everyone is the same and it does not mean treating everyone the same. That is why BBTI has a Mitigating Policy and procedure to support the Equal Opportunities policy.

Equal Opportunities procedure

It is the responsibility of the BBTI Head/ Director to oversee that there is an equal opportunity, and that the legislation Chapter 413 is observed. Anyone who does not get an equal opportunity can write a direct e-mail to the Head/ Director. The Head/ Director will consider the case within 10 working days of receiving the complaint. Action will be taken as deemed necessary after facts have been established. Since BBTI is registered in Malta the student can take up the appeal to the ombudsman also for the Equal opportunities  ( https://www.ombudsman.org.mt/ )

14. Recruitment Policy

The BBTI is a business venture and believes in recruiting the most qualified and experienced staff. (Recruitment of students fall under the Admissions Policy and procedure).

Recruitment procedure

The BBTI handpicks its staff by looking at the CV, the qualifications which need to be with specific knowledge for the job and the years of experience plus reputation. All this is still consolidated by an interview after which an agreement is signed.

15. Academic Integrity and Freedom Policy

BBTI maintains a high academic standard in its awards and expects students to conduct themselves in a manner which is fair, honest and consistent with the principles of academic integrity especially when undertaking assessment. This Policy is also supplemented by the Plagiarism policy and procedure. Lecturers are to abide professionally with students by being fair in their approach and being fair in assessment as required through the written module templates and criteria marking as well as honest in their feedback and be consistent throughout.

Academic Integrity and Freedom Procedure

Written material is provided to the students outlining the assessment tasks. The students are also requested to exercise freedom of speech when commenting on each other’s work (if required).

16. Complaints on assessment Policy

Students who are dissatisfied with an assessment of any kind have a right to complain and then also appeal.

Appeals on assessment Procedure

Students will write a complaint (through the complaints@busybee.com.mt ) to the BBTI Head. The Head will reply after having considered all the facts within 10 working days. If an appeal on the decision is received by the Head, the student will be informed to take it to the Ombudsman( https://www.ombudsman.org.mt/ )

Contact email: complaints@busybee.com.mt